Our Services

PRIORITY provides a wide range of services to meet the needs of both institutional clients and private/residential clients. Our service can accommodate ambulatory patients who simply need an escort to their destination, wheelchair transfers or two-attendant stretcher transfers. We accommodate adults and pediatric passengers, bariatric passengers (passengers who are over 250lbs) and neonatal isolette transfers. If you require an escort for your transfer, such as a PSW or nurse escort, we can provide special rates for that service.

Core Services

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Local & Long-Distance Transfers Throughout Canada & US.

We can take you or your loved one anywhere you need to go in North America. Our teams are specially trained and equipped to provide you with all the comforts you need for long journeys in order to keep your transfer safe and comfortable. All our transfer vehicles are climate controlled with extra supplies on board.

Special Events Medical Support

If you are organizing an event and require medically trained staff who are certified to provide on-site first aid and CPR services, we are here to help. We can provide trained and certified staff, equipped with trauma kits, defibrillators and all the equipment needed to meet your insurance and liability requirements.

Wheelchair Services

We offer stretcher, wheelchair or sedan service, transferring you safely from your bed or chair to our vehicle. With our advanced stair chair technology, we make negotiating stairs safe and comfortable. We are pleased to provide a wheelchair for the duration of the transfer, if required.

Stretcher Services

We offer stretcher or sedan service, transferring you safely from your bed or chair to our vehicle. With our advanced stair chair technology, we make negotiating stairs safe and comfortable. We are pleased to provide a wheelchair for the duration of the transfer, if required.

Flight Services

We hold insurance that allows us to provide patient transfers right onto the airport runway and pick-up from the aircraft.

Wait & Return Service Available

We can wait with you for the duration of your appointment and transfer you back home when you are ready.

Bariatric Transfer Services Are Our Specialty

We can safely transfer clients up to 750lbs (340 kg) in weight.

Value-Added Features

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Oxygen During Your Trip, If Required.

All our employees are trained to provide continuous flow of oxygen, if you require it for your trip, safely and professionally. We ensure each vehicle is equipped with both fixed tanks and portable cylinders to ensure we meet your needs without interruption. In addition, all our employees are certified in Transportation of Dangerous Goods, to ensure the safe and proper handling of this product.

Fleet GPS tracking

For enhanced safety and quality assurance, all our vehicle locations are monitored, in real-time.

A modern fleet of customized vehicles

Our vehicles exceed all maintenance standards and are fully equipped to ensure your safety, comfort and reliable service.

Highly trained and qualified attendants.

All our staff goes through a comprehensive pre-screening and on-boarding program, including a multi-day orientation. We ensure our attendants have all the certifications and training requirements that meet and exceed industry standards, including Advanced First Aid/CPR and defensive driving.

Family members or Medical Escorts can be accommodated

If you have an escort or loved one you would like to accompany you, they are welcome to travel with you at no extra charge.

24 hour, 365 days a year, bilingual service

We will be there when you need us. When you call, a friendly bilingual dispatcher will be ready to assist you.

PRIORITY can accommodate adults and pediatric passengers, bariatric passengers (passengers who are over 250lbs) and neonatal isolette transfers. In addition, we are equipped to provide oxygen continuance services, during transport.

PRIORITY is also vetted, insured and authorized to provide flight support patient transfers at the Ottawa International Airport and other regional airports.

PRIORITY also offers a wide range of on-site services to provide first-aid at events, festivals, music and movie productions and organized sporting events.